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Price adjustments & Order Cancellation


Price Adjustments
Prices are subject to change. We offer a one-time (single order) refund or adjustment for items purchased from our catalog within 10 days of a price adjustment excluding ONLINE sale and clearance PRICES. This includes permanent sale items and excludes temporary special promotion items and ONLINE SALE & CLEARANCE items. All items will be charged at the most current price.

We work hard to ensure the accuracy of pricing on LaMonir.com, but despite our best efforts, pricing errors may occur. If a catalog price is inadvertently listed incorrectly, we reserve the right to charge the correct price after first notifying you of the error.

Online orders will be processed with the online price displayed at the time of placing the order. At our discretion depending on the price error, we may or may not adjust the price. If price is error is substantially lower or higher and the price must be adjusted, we will contact you for instructions.

Catalog, Fax and mail in orders: When possible and at our discretion:
 If at processing time an item is priced lower than our stated price, we will charge you the lower amount when your order is shipped.
 If at processing time an item is priced higher than our stated price, we will, at our discretion, contact you for instructions before shipping.
 If we are unable to reach you, we will hold your order and cancel it after 15 days if no response or order inquiry on your part.

Order Cancellation
You may cancel any LaMonir order as long as the order status is "in process." If order status is "shipped," it cannot be canceled. A restocking fee may apply to large and heavy items cancelled after 10 days from the original order date.

REGISTERED CUSTOMERS: You may cancel your web order online as long as the status is NOT shipped, Can also send a quick cancellation email request if you cannot access the order online to cancel it and or to confirm the order was canceled.

NON-REGISTERED CUSTOMERS, please call toll-free 1-877-552-6664 to determine order status; to cancel it, please have your order number ready.

For questions and adjustments call 1-877-552-6664.

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