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Price adjustments & Order Cancellation
Price Adjustments
Prices are subject to change. We offer a one-time (single order)
refund or adjustment for items purchased from our catalog within
10 days of a price adjustment excluding ONLINE sale and
clearance PRICES. This includes permanent sale items and
excludes temporary special promotion items and ONLINE SALE &
CLEARANCE items. All items will be charged at the most current
price.
We work hard to ensure the accuracy of pricing on LaMonir.com,
but despite our best efforts, pricing errors may occur. If a
catalog price is inadvertently listed incorrectly, we reserve
the right to charge the correct price after first notifying you
of the error.
Online orders will be processed with the online price
displayed at the time of placing the order. At our discretion
depending on the price error, we may or may not adjust the
price. If price is error is substantially lower or higher and
the price must be adjusted, we will contact you for
instructions.
Catalog, Fax and mail in orders: When possible and at our
discretion:
If at processing time an item is priced lower than our stated
price, we will charge you the lower amount when your order is
shipped.
If at processing time an item is priced higher than our stated
price, we will, at our discretion, contact you for instructions
before shipping.
If we are unable to reach you, we will hold your order and
cancel it after 15 days if no response or order inquiry on your
part.Order Cancellation
You may cancel any LaMonir order as long as the order status is
"in process." If order status is "shipped," it cannot be
canceled. A restocking fee may apply to large and heavy items
cancelled after 10 days from the original order date.
REGISTERED CUSTOMERS: You may cancel your web order online as
long as the status is NOT shipped, Can also send a quick
cancellation email request if you cannot access the order online
to cancel it and or to confirm the order was canceled.
NON-REGISTERED CUSTOMERS, please call toll-free 1-877-552-6664
to determine order status; to cancel it, please have your order
number ready.
For questions and adjustments call 1-877-552-6664. |