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Chopard Watch Guarantee
For watches, we offer a free lifetime warranty with LaMonir. We
do not, and cannot, cover accidental damage, incidental damage,
normal wear and tear, theft, accidental loss, or any damage that
is not due to an internal malfunction. If we cannot fix your
watch and it is deemed to be covered under our warranty, we will
replace it with a watch of equal or greater value. Each warranty
case will be considered individually.
To qualify for the warranty, the watch must have all original
papers as well as the original LaMonir invoice. The watch may
not have been modified in any way, may not have been opened by
anyone except authorized Rolex or Cartier dealers, and if it has
been opened all proper documentation from Rolex or Cartier is
required. We cannot cover any defects in the battery or if the
manufacturers' specifications for the care of the watch were not
followed.
Please notify us that you will be shipping any product to our
office. LaMonir recommends that you insure any piece that you
will be shipping back to us. We will usually do our best to fix
your piece regardless as a service to you if we can, but please
note that if we cannot remedy the problem or if the problem was
not due to an internal malfunction, you will be charged to have
the watch shipped back.
The lifetime warranty only covers the original owner of the
watch and is not transferable.
Return Instructions
1. Please contact us to acquire a Return Authorization. Call
1-877-552-6664 or email us at service@LaMonir.com.
2. Package your returned merchandise being sure to include all
original documentation, a copy of your invoice, and any
accompanying boxes that the merchandise was initially sent to
you in.
3. Insure and ship your package to the address that we will
provide you with once you contact us for your Return
Authorization. Once we receive your return, we will contact you
with the phone number we have on file to confirm your exchange
or refund.
Please note that LaMonir cannot and is not responsible for
merchandise that it does not actually receive or is not returned
in accordance with these terms. Please contact our Customer
Service Department if you have any questions or concerns at
877-552-6664.
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